When is a commission confirmed?

Every commission goes through a short holding period before it becomes money you can withdraw. This protects the program against refunds and chargebacks.

The life of a commission

Status	When	What it means
Holding	Instantly, when the sale is made	The commission appears in your dashboard but can't be withdrawn yet
Available	48 hours after the sale	The commission is confirmed and added to your available balance
Paid	When you withdraw it	The commission has been sent to your payout method
Cancelled	If the order is refunded or disputed	The commission is removed

Example

Date and time	Event	Status
Monday, 10:00	A trader buys a Challenge with your code. You earn $12.72	Holding
Wednesday, 10:00	48 hours have passed	Available
Thursday	You request your commission payout	Paid

Why is there a holding period?

During the first hours after a purchase, an order can still be refunded or disputed by the buyer's bank. The 48-hour holding period makes sure that only confirmed sales become available balance.

What if the order is refunded later?

If an order is refunded or disputed after the commission became available, the amount of that commission is deducted from your affiliate balance.

Good to know

• You can follow every commission and its status in real time in Dashboard → Affiliate → Commissions.
• Each commission shows the order date, the amount paid, your % and the date it becomes available.